These Terms & Conditions govern your use of the fezbet platform, including account registration, deposits, withdrawals, bonuses, betting rules, and responsible gaming obligations. Please read them carefully before using fezbet.
Important notice: By accessing, registering on, or using the fezbet platform in any capacity, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree, you must not use fezbet. These Terms constitute a legally binding agreement between you and fezbet.
These Terms & Conditions ("Terms") apply to all users of the fezbet platform, accessible at fezbet.bio ("the Platform", "fezbet", "we", "us", or "our"). fezbet operates as an online casino and sports betting platform providing services to adult players in Bangladesh and other permitted jurisdictions.
By creating a fezbet account, logging in, making a deposit, or placing a bet, you ("the Player", "you", "your") acknowledge that you have read these Terms, that you meet the eligibility requirements set out in Section 2, and that you agree to be bound by these Terms and all policies referenced herein, including the fezbet Privacy Policy and Responsible Gaming Policy.
fezbet reserves the right to update or amend these Terms at any time. Continued use of the Platform following notification of any changes constitutes acceptance of the revised Terms. Players are encouraged to review these Terms periodically.
You must be at least 18 years of age to register a fezbet account and use any service offered on the Platform. fezbet strictly prohibits access by individuals under 18. Age verification is conducted as part of the Know Your Customer (KYC) process. Any account found to belong to a player under the age of 18 will be immediately suspended, all winnings will be forfeited, and the deposit amount will be returned to the source payment method where technically possible.
It is the sole responsibility of each Player to ensure that online gambling is lawful in the jurisdiction from which they access fezbet. fezbet does not provide legal advice. Players accessing fezbet from jurisdictions where online gambling is prohibited do so at their own legal risk. fezbet reserves the right to restrict or block access from any jurisdiction at any time without prior notice.
Each individual may hold only one registered fezbet account. The operation of multiple accounts — whether under the same or different personal details — constitutes a material breach of these Terms and will result in the suspension of all associated accounts and the forfeiture of any bonus balances held in those accounts.
fezbet accounts are for personal, recreational use only. Opening or operating an account on behalf of another person, or allowing another person to use your account, is strictly prohibited. fezbet reserves the right to request additional verification at any time to confirm the identity of the account holder.
To use fezbet, you must register an account by providing accurate, complete, and current personal information including your full legal name, date of birth, and a valid Bangladeshi mobile number or email address. You are responsible for keeping your registration details up to date. fezbet is not liable for any issues arising from incorrect or outdated account information.
You are solely responsible for maintaining the confidentiality of your fezbet login credentials. You must not share your username or password with any third party. fezbet support staff will never ask for your password. If you suspect unauthorised access to your account, you must contact fezbet support immediately at [email protected]. fezbet will not be held liable for any losses arising from your failure to maintain the security of your login credentials.
Providing false, misleading, or fraudulent information during registration is a serious breach of these Terms and may result in immediate account suspension, forfeiture of winnings, and reporting to relevant authorities where required by applicable law.
fezbet is required to verify the identity of its players as part of its commitment to safe and responsible gaming. All players must complete the Know Your Customer (KYC) verification process before withdrawals are processed. KYC documentation may include, but is not limited to:
fezbet reserves the right to request KYC documentation at any stage of the player relationship, including at the time of registration, before processing a withdrawal, or if unusual account activity is detected. Failure to provide requested documentation within a reasonable timeframe will result in account suspension and the withholding of pending withdrawals until verification is completed.
fezbet accepts deposits via the following Bangladeshi payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, and Sonali Bank. The minimum deposit amount is ৳200. All deposits are processed in Bangladeshi Taka (৳).
Deposits via bKash, Nagad, Rocket, and Upay are credited to your fezbet balance within seconds under normal operating conditions. Bank transfer deposits may take up to 24 hours to reflect in your fezbet account depending on the sending bank's processing times.
All deposit funds must originate from a payment account registered in your own legal name. fezbet does not accept deposits from third-party payment sources. Deposits made from a payment account belonging to another person will be returned where technically possible and the fezbet account may be suspended pending investigation.
fezbet does not charge platform fees on deposits. However, your payment provider may apply their own transaction charges. Players are advised to check their mobile financial service or bank's fee schedule before depositing.
Withdrawal requests are available to players who have completed KYC verification. The minimum withdrawal amount is ৳500. Withdrawals must be made to a payment account registered in the same name as the fezbet account holder.
Withdrawals to bKash and Nagad wallets are processed within 1– 6 hours of approval. Rocket and Upay withdrawals are typically processed within the same timeframe. Bank transfer withdrawals may take 1–3 business days. fezbet aims to approve all withdrawal requests within 2 hours of submission during standard operating hours (Bangladesh Standard Time, UTC+6).
fezbet reserves the right to request additional verification before processing any withdrawal. Where a bonus has been claimed, the applicable wagering requirements must be met in full before a withdrawal of bonus-derived funds is permitted. Real-money deposits that have not been subject to any bonus are withdrawable at any time subject to KYC completion.
Maximum daily withdrawal limits may apply depending on your account verification tier and the payment method selected. Players may contact fezbet support at [email protected] to enquire about their current withdrawal limits.
All bonuses and promotional offers made available on fezbet are subject to the specific terms published alongside each offer. General eligibility requirements include: being a verified fezbet account holder aged 18 or over, having made at least one qualifying deposit, and not having previously claimed the same offer on another fezbet account.
Bonus funds awarded by fezbet are subject to wagering requirements before they may be converted to withdrawable cash. The specific wagering multiplier for each bonus is stated in the individual promotion terms. Unless explicitly stated otherwise, wagering requirements apply to the bonus amount only. Bets placed using bonus funds on certain game categories (e.g., live dealer table games, certain jackpot slots) may contribute at a reduced rate toward wagering requirements — this will be specified in the individual promotion terms.
fezbet actively monitors for patterns of bonus abuse, including but not limited to: registering multiple accounts to claim the same bonus, placing low-risk opposing bets to extract bonus value, or systematically exploiting promotion structures. Any player found engaging in bonus abuse will have their bonus balances forfeited, may have their account suspended, and any withdrawals processed during the period of abuse may be reversed.
Bonus funds and free spins that are not used within the validity period stated in the individual promotion terms will expire automatically and be removed from the player's account without notice. fezbet is not obligated to provide reminders regarding pending bonus expiry.
fezbet reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any promotional offer already credited to a player's account at the time of withdrawal will remain subject to the original promotion terms in effect at the time of crediting.
Minimum and maximum bet limits vary by game type, individual game title, and live event. Current stake limits are displayed within each game or betting market at the time of placing a wager. fezbet reserves the right to adjust stake limits at any time.
In the event that a sports event is cancelled, abandoned, or postponed beyond the period specified in the applicable market rules, fezbet reserves the right to void the affected bets and return the staked amount to the player's balance. fezbet's decision regarding void bets is final and binding.
In the event of a technical error, system malfunction, or manifest pricing error that results in bets being placed or settled incorrectly, fezbet reserves the right to void the affected bets and correct the error regardless of whether the player has already been notified of a win. fezbet is not liable for any losses — real or anticipated — arising from technical faults on the Platform.
All casino games offered on fezbet use certified Random Number Generator (RNG) technology. RNG certification ensures that game outcomes are statistically random and not influenced by previous results, player behaviour, or external factors. fezbet does not manipulate game outcomes. Players accept that the house edge is a normal feature of casino gaming and that losses are a possible outcome of any wager.
fezbet is not responsible for interrupted game sessions, disconnected bets, or incomplete transactions resulting from loss of internet connection on the player's device or network. Players are advised to ensure a stable internet connection before placing bets. Where a game session is interrupted and funds are at risk, players should contact fezbet support immediately.
The following conduct is strictly prohibited on the fezbet platform and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities:
fezbet cooperates with law enforcement agencies and financial authorities. Any activity that fezbet reasonably suspects constitutes a criminal offence will be reported to the appropriate authorities, and relevant account information will be disclosed as required by law.
fezbet is committed to promoting safe and responsible gaming practices. We provide all registered players with access to the following responsible gaming tools, available directly from the account settings panel:
If you feel that gambling is negatively affecting your finances, relationships, or mental well-being, we strongly encourage you to use fezbet's self-exclusion tools and to seek support. You can contact fezbet support at [email protected] to request immediate account restrictions. Please also visit the fezbet Responsible Gaming page for full guidance. fezbet strictly enforces the 18+ age requirement and does not knowingly allow minors to use the Platform.
fezbet collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering a fezbet account, you consent to the collection and processing of your personal data as described in the Privacy Policy. fezbet uses 256-bit SSL encryption to protect all data transmitted between your device and the fezbet platform. For full details of how fezbet handles your personal information, please review the Privacy Policy.
All content on the fezbet platform, including but not limited to logos, graphics, text, software, game interfaces, and the fezbet brand name, is the intellectual property of fezbet or its licensed game providers and is protected by applicable intellectual property laws. Players are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal recreational purposes only. No content from fezbet may be reproduced, distributed, modified, or used commercially without the prior written consent of fezbet.
To the fullest extent permitted by applicable law, fezbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, or loss of business opportunity.
fezbet's total aggregate liability to any player in connection with any claim arising from these Terms or use of the Platform shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
fezbet does not warrant that the Platform will be available without interruption, error-free, or free from harmful components. The Platform is provided on an "as is" and "as available" basis. Players use fezbet at their own risk.
fezbet reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including where: the player has breached these Terms; fezbet suspects fraudulent or illegal activity; the player has failed to complete KYC verification within a reasonable timeframe; or the account poses an unacceptable risk to fezbet or other players.
Players may request permanent account closure at any time by contacting fezbet support at [email protected]. Upon closure, any remaining real-money balance (net of outstanding bonuses that have not met wagering requirements) will be returned to the player's verified payment method within a reasonable processing period.
Upon termination of a fezbet account for any reason, all bonus balances are immediately forfeited. Provisions of these Terms that by their nature should survive termination — including Sections 9, 12, 13, and this Section 14 — shall continue to apply.
fezbet may amend these Terms at any time by posting an updated version on fezbet.bio. Where changes are material, fezbet will use reasonable efforts to notify players via the registered email address or an in-platform notification. The updated Terms will take effect on the date of posting unless a later effective date is specified. Your continued use of fezbet after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure as described in Section 14.2.
For questions or concerns regarding these Terms & Conditions, please contact the fezbet support team using the following details:
Email: [email protected]
Live Chat: Available 24/7 via the in-platform chat widget
WhatsApp: Available to logged-in verified players
Response Time: Typically 2–5 minutes via live chat; same-day for email queries
Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
Your Rights & Protections at fezbet
fezbet is built on transparency. Here are six key commitments that underpin every player's experience on the platform.
Every game on fezbet uses independently certified RNG technology. Game outcomes are provably random. No fezbet employee or system can influence the result of any spin, hand, or live dealer round.
All fezbet bonuses are published with their full wagering requirements, validity periods, and eligible games listed in plain language. No hidden conditions, no retroactive rule changes after a bonus is claimed.
256-bit SSL encryption protects every deposit, withdrawal, and login request on fezbet. Your financial data and personal information are secured to the same standard used by major international banks.
fezbet enforces 18+ age verification through the KYC process. No withdrawal is processed without identity confirmation. We are committed to keeping the platform safe and restricted to adult players only.
Verified fezbet players receive withdrawals to bKash and Nagad within 1–6 hours. Your winnings are yours — fezbet processes payouts in full to the payment method registered in your name.
Questions about these Terms? Our support team is online around the clock via live chat. Typical response time is 2–5 minutes. You can also reach us at [email protected] for non-urgent queries.
Now that you know the rules, dive into the games — cricket betting, slots, live casino, and much more.